Name is already taken, pangapps.com is conflicting the ownership with other existing zones

PLEASE help I cant add my custom domain after choosing to migrate to netlify dns

  • site name
    panga.netlify.app

  • DNS issues
    name is already taken, domain is conflicting the ownership with other existing zones

Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.

If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:

https://app.netlify.com/sites/SITE-NAME/settings/domain#custom-domains > “Options” dropdown > “Remove domain”

If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.