I have a custom domain from Hover and have set it up to use Netlify’s 4 nameservers. I have a SSL certificate from GOGETSSL for the glcanter.com domain as well as wwww.glcanter.com. I want the Netlify DNS to handle all requests for the www and my naked domain without having to resort to any redirects in my application. My Netlify domain is glcanter.netlify.app.
It seems to me that the www domain is not directing to the naked domain correctly. https://www.glcanter.com is working fine, but https://glcanter.com times out - both in the browser and with curl & ping at the command line. In the Netlify domain settings I have the www domain set as the primary - if I have the naked domain set as the primary nothing works. Using ‘dig’ at the command line returns DNS records for both the www and the naked domains. From the Netlify settings I see that my Netlify domain is supposed to redirect to both my naked and www domains. I have no redirects in my Hugo application or my netlify.toml files.
Using curl (curl -svo /dev/null https://www.glcanter.com/ 2>&1 | egrep “^< .*”), ping, host, traceroute, and dig at the command line all seem to show that the naked domain times out, which is what I get in the browser.
So, … any ideas/comments/clues on how to fix this ?