unlisted_Another site is already using this domain - mellouwh.com

“Another site is already using this domain” error trying to set custom domain “www.mellouwh.com” on site “gracious-mcclintock-103b49”.

Hello everybody, I’m having the following issue when trying to setup the custom domain. I’m quite certain that I used the domain on another netlify account before. I can’t recall which one it was though. Does anyone have an idea how to proceed? Thanks a lot.

Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.

If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:

https://app.netlify.com/sites/SITE-NAME/settings/domain#custom-domains > “Options” dropdown > “Remove domain”

If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Hey Perry,

I added the TXT record to my domain to verify ownership. Please remove the domain from that old account.

Thanks a lot.

Thank you! We’ve removed that domain from the other account, so you should be able to use it now!