Transfer Domain to My Account From Another

A client has hired me to take over his website hosting and updates. I am trying to setup the domain on my Netlify account. However, the previous developer already has the same domain setup on their account.

I tried contacting the other developer and there is no response. How can I go about changing the domain to my netlify account?

“Another site is already using this domain” error trying to set custom domain “” on site “los-pinos”

Hi @jprocha101! Welcome to netlify community.

We’ll need to verify some details with you in order to help, so I am sending you an email with next steps. :slight_smile: