Hi, I’m also running into some DNS issues. I have a domain registered at Gsuite and I’d like to keep it there so I can host email (so I haven’t switch nameservers to Netlify). I’ve set up an A record and a CNAME to point at the site on Netlify, but it doesn’t seem to be working.
Am I missing a step? Should I be pointing to katsumi.netlify.com instead in the CNAME? Any help would be greatly appreciated. Thanks!
Hi, @trose. The DNS records in the screenshot do appear correct. However, they don’t return when I make the queries:
$ dig katsumiglobal.com +noall +answer ; <<>> DiG 9.10.6 <<>> katsumiglobal.com +noall +answer ;; global options: +cmd $ dig www.katsumiglobal.com +noall +answer ; <<>> DiG 9.10.6 <<>> www.katsumiglobal.com +noall +answer ;; global options: +cmd
There is no response for either query. The same can be seen currently at the two URLs below which also perform the same queries:
I don’t know why the DNS records are not working but that is why the custom domain doesn’t point to the Netlify site: the required DNS records are missing.
Please let us know if there are other questions.
I got it working after realizing that the nameservers on GSuite were set to Microsoft 365. I added the A and CNAME at Microsoft and we’re up and running!
A post was split to a new topic: DNS questions for custom domain
hello Netlify team,
I tried the steps mentioned in this post but I’m still having issues.
The domain should be: termicasoluciones.com but is not working, I can’t change the DNS in the doming register due to the email linked to them.
Here’s a screenshot of the current DNS records:
Can you help? Thanks!
@jesusrmz What’s not working about it? The Netlify-subdomain version and the custom-domain version look similar.
Yes, it’s working now. Apparently, I needed to wait a little bit longer. Thanks!