SSL/TLS certificate for custom domain used for branch deploy

I’ve followed the steps described at [Common Issue] How to use Netlify’s branch deploy feature without Netlify DNS to set up a non-Netlify custom domain for the branch deploy named “preview”. The domain works, but I need to activate the certificate for HTTPS. I have submitted two requests to Netlify support requesting to have the SSL/TSL wildcard certificate activated, but have not received a reply. (It’s been 2 months now). So I have come here to try to get one.

I can confirm that nslookup responds with the expected output.

$ nslookup

Non-authoritative answer:	canonical name =
Address: 2604:a880:400:d1::888:7001

However, when I try to access the URL I get an SSL warning.

Please activate SSL on the domain for my preview site.

Best Regards,

Dan Allen

Hi, @mojavelinux, and thank you for your patience.

The SSL certificate for this site has been updated to include

Note, this must be done manually by our support team for each subdomain/branch added.

Please feel free to create new topics for this same issue (updating the SSL certificate for the branch subdomain) in the #admin community topic for fastest attention going forward.

If the certificate doesn’t work for you for any reason (it does when I test) or if there are other questions about this please let us know.

Thank you so much @luke! It works perfectly! Exactly what I needed. Your support really means a lot and I truly appreciate it.

I will follow your advice to use the #admin community topic for any future related requests. Thanks again!

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