SSL not working on intercom help subdomain

Hey I’ve added a CNAME with a subdomain (help.debtorinfo.com) to debtorinfo.com - this links to an intercom help page. For some reason the SSL cert is not added to it…

What do I need to do?

Our service is incompatible with intercom around SSL proxying for help center, based on many past attempts. Sorry I don’t have better news for you, but there is no way to get it to work in that configuration; you’ll have to use some other service for that purpose (or intercom could start providing real SSL support, but I asked them to do that 3 years ago when we were customers, and they basically said no, so I am not hopeful that it will happen).