SSL Certificate Extension Request for Branch Deployment

Hi,

as per your instructions at [Support Guide] How to use Netlify’s branch deploy feature without Netlify DNS

Please extend my SSL certificate for website
1wm.netlify.app

To include branch deployment at
staging.www.1worldmedical.org

Thanks,
Michele.

Hi, @mdc-1wm, we can do this for the automatic SSL certificates from Let’s Encrypt. However, this site is using a custom SSL certificate:

https://app.netlify.com/sites/1wm/settings/domain#ssl-tls-certificate

There is a second issue as well. This custom domain has a Netlify DNS zone configured here:

https://app.netlify.com/account/dns/1worldmedical.org

However, that custom domain is not using Netlify DNS:

$ whois 1worldmedical.org | grep -i "name server"
Name Server: AUSTIN.NS.CLOUDFLARE.COM
Name Server: LOVISA.NS.CLOUDFLARE.COM
Name Server: AUSTIN.NS.CLOUDFLARE.COM
Name Server: LOVISA.NS.CLOUDFLARE.COM

There is also a third issue. The required DNS record does not exist:

$ dig staging.www.1worldmedical.org CNAME  +noall +answer

; <<>> DiG 9.10.6 <<>> staging.www.1worldmedical.org CNAME +noall +answer
;; global options: +cmd

Here is the same lookup with a web based tool:

https://toolbox.googleapps.com/apps/dig/#CNAME/staging.www.1worldmedical.org

Also, there are other custom domain configured here:

https://app.netlify.com/sites/1wm/settings/domain#custom-domains

Those DNS records don’t exist either:

$ dig staging.1worldmedical.org CNAME +noall +answer

; <<>> DiG 9.10.6 <<>> staging.1worldmedical.org CNAME +noall +answer
;; global options: +cmd

This will also prevent us from provisioning the Let’s Encrypt SSL certificates. If you want us to provision the SSL please follow the guidelines in the support guide below:

To summarize, right now the DNS for this site is not configured in a way that we support. You can upload SSL certificates to make yourself (or that you purchase from a third-party) with this current configuration but we cannot assist with SSL in this current configuration. If you want to make the changes to the DNS configuration to use the SSL certificates from Let’s Encrypt, that is another option. The guide above explains how to do that.

There is a fairly large amount of information above so please let us know if there are questions about any of this.