Remove externally registered Domain under DNS

Hi everyone,

I would like to remove an externally registered Domain which was added by mistake under DNS.

How can I do that?

Thanks in advance!

@ng0177, the domain can delete from our DNS service on the domain configuration page at Netlify. For example, at the URL similar to this (changing the domain name to match your own):

https://app.netlify.com/account/dns/example.com#delete-dns-zone

However, to disable Netlify DNS the solution is to change the name servers used back to the name servers for the domain registrar (or other DNS service).

Sometimes the account where the domain was configured at Netlify has been cancelled (most often by the account owner). This means you cannot login and delete the configuration.

Would you be willing to tell us the domain name in question? We’ll be able to confirm whether the domain is configured on a cancelled or active account. (If it is cancelled, we’ll just delete it for you.)

​Please let us know if there are questions about any of this also.

@Luke, thanks for your time. As newbie I am happy for your assitance. My domain registered through netlify is

sim-val.com

The externally through bluehost.com registered domain is sim-val.tech which I owned just for a couple of hours before returning it and cancelling the account there. If possible, please proceed to remove it.

I hope this helps. I quite like netlify. I am currently looking for tutorials on Hugo. Thanks again.

Hi, @ng0177, that DNS zone configuration can be deleted here:

https://app.netlify.com/teams/ng0177/dns/sim-val.tech#danger-zone

Would you please do so using the “Delete DNS zone” button there?

Great. It worked like a charm. Thank you!

Should it be possible to purchase the sim-val.tech domain once again through netlify, if needed?

great. glad it’s working. if it is available, that should be possible, yes.

I have just tried now to purchase it through

https://app.netlify.com/sites/eager-brattain-7813f6/settings/domain/setup

but receive this message:

sim-val.tech already has an owner. Is it you?

That is a message for any domain which is registered. If it was unregistered the message would be asking if you wanted register it.

It is an expected message. If you are the person/organization that registered it (or have permission to make DNS changes for it) click “Yes, add domain”.

To summarize, you will always see that message for every registered domain.

@luke, understood. The question then is: why should it not be available anymore when returned?

The externally through bluehost.com registered domain is sim-val.tech which I owned just for a couple of hours before returning it and cancelling the account there. If possible, please proceed to remove it.

@ng0177, the WHOIS record says it is registered:

Domain Name: SIM-VAL.TECH
Registry Domain ID: D172998414-CNIC
Registrar WHOIS Server: whois.PublicDomainRegistry.com
Registrar URL: https://publicdomainregistry.com
Updated Date: 2020-02-24T14:40:37.0Z
Creation Date: 2020-02-23T08:47:07.0Z
Registry Expiry Date: 2021-02-23T23:59:59.0Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: serverTransferProhibited https://icann.org/epp#serverTransferProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: addPeriod https://icann.org/epp#addPeriod
Registrant Organization: GDPR Masked
Registrant State/Province: GDPR Masked
Registrant Country: US
Registrant Email: Please query the RDDS service of the Registrar of Record identified in this output for information on how to contact the Registrant, Admin, or Tech contact of the queried domain name.

So that would be a question for bluehost.com, not Netlify.

I guess I know the answer: they will offer some reason for not investing into releasing it. I am going to live with it and check back in half a year or so. Any thoughts? Thanks.

The only way to use a domain with a Netlify site is to control the DNS configuration for it (with our DNS service or a third-party DNS service - both will work well). This is only possible though if it is registered.

We do offer domain name registrations with our service but we cannot register this domain because it is currently marked as registered.

So, until you register than domain and control the DNS service, it isn’t possible to use it at Netlify (or any other service). If it isn’t actually registered but showing that it is, only the registrar on file can resolve that issue.

Interestingly, the registrar URL is: https://publicdomainregistry.com

While the DNS name servers are listed as:

Name Server: NS2.BLUEHOST-EXPIRED.DOMAINPARKINGSERVER.NET
Name Server: NS1.BLUEHOST-EXPIRED.DOMAINPARKINGSERVER.NET

It is possible that the domain is registered with publicdomainregistry.com and that Bluehost is a reseller using their API. I’m only guessing though.

(I say this because we are not a registrar and domains registered using Netlify are really registered with Name.com.)

I don’t have any other information about why this domain is the way it is. I can see the status but the “why” isn’t information I have access to.

As far a thoughts, waiting a year for it to expire or using a different domain are the only options I know of.

@luke, much appreciate your thorough information and help with my understanding. I am going to wait for a year since optional. Thanks again.

BTW: is it possible to adapt the title of this topic here?

Did you want to suggest a different topic title?

Yeah. Just adding “How To” but it is not that important. I just wondered, if titles can be changed once set.

1 Like

they definitely can!