Netlify form submission can't connect to server?

Hi there,

I’m trying to set up a new Netlify form, but can’t seem to get it working.

Here’s the HTML:

  <div class="row">
    <div class="col-lg-8 mx-auto">
      <!-- To configure the contact form email address, go to mail/contact_me.php and update the email address in the PHP file on line 19. -->
      <form name="sentMessage" id="contactForm" method="POST" novalidate="novalidate" netlify>
        <div class="control-group">
          <div class="form-group floating-label-form-group controls mb-0 pb-2">
            <label>Name</label>
            <input class="form-control" id="name" type="text" placeholder="Name" required="required" data-validation-required-message="Please enter your name.">
            <p class="help-block text-danger"></p>
          </div>
        </div>
        <div class="control-group">
          <div class="form-group floating-label-form-group controls mb-0 pb-2">
            <label>Email Address</label>
            <input class="form-control" id="email" type="email" placeholder="Email Address" required="required" data-validation-required-message="Please enter your email address.">
            <p class="help-block text-danger"></p>
          </div>
        </div>
        <div class="control-group">
          <div class="form-group floating-label-form-group controls mb-0 pb-2">
            <label>Phone Number</label>
            <input class="form-control" id="phone" type="tel" placeholder="Phone Number" required="required" data-validation-required-message="Please enter your phone number.">
            <p class="help-block text-danger"></p>
          </div>
        </div>
        <div class="control-group">
          <div class="form-group floating-label-form-group controls mb-0 pb-2">
            <label>Message</label>
            <textarea class="form-control" id="message" rows="5" placeholder="Message" required="required" data-validation-required-message="Please enter a message."></textarea>
            <p class="help-block text-danger"></p>
          </div>
        </div>
        <br>
        <div id="success"></div>
        <div class="form-group">
          <button type="submit" class="btn btn-primary btn-xl" id="sendMessageButton">Send</button>
        </div>
      </form>
    </div>
  </div>

When I try to click ‘Send’, I get the following error message in the browser:

‘Sorry XXXX, it seems that my mail server is not responding. Please try again later!’

Is this a typical Netlify error message?

I’m a bit new at this so forgive me if I’ve missed something basic.

Cheers!

Hi, no, that’s not a Netlify error message. It seems like you maybe be trying to send a form submission with your own code. To debug your form, you will want to start here: [Common Issue] Form problems, form debugging, 404 when submitting