Hi and welcome to the Netlify Community! I am Laura and I work on the Support team.
I come from a non-traditional background and especially enjoy helping people who have “beginner” questions you might be afraid to ask in a public forum. There’s no judgment from me, and chances are someone else will benefit from you asking. So go for it! And never forget - no one knows everything! 
I live in LA now but am originally from Philadelphia (go Phillies!). If you have any book or craft beer recommendations, please send them my way.
Happy coding!