Getting back control of my website

Support
1

“Another site is already using this domain” error trying to set custom domain “chestnutfeedery.com” on site “friendly-euclid-4eb45c”

Here is what happened.

  1. I created a site on Netlify after logging in with Github using a current email address.
  2. I deleted the email address that was linked to the Github account. (Trying to save $5/month on my billing)
  3. I tried to log in to Netlify via Github and Github locked me out unless I could verify my email address (which I had deleted)
  4. I created a new account on Netlify and tried to put the website up again. Now the old login is in control of the chestnutfeedery.com domain and I don’t know how to get control again.
  5. The domain is parked at Namecheap so I can do whatever I need to to get my site under my control again.
3

Hi @mel! Welcome to netlify community.

We’ll need to verify some details with you in order to help, so we will contact you via email with next steps.

4

Thanks so much for your help via email! You got the problem exactly.

,Mel