“A DNS zone for this domain already exists on NS1” error trying to create DNS zone “davidux.com”
I’m just having trouble getting started!
My domain is currently registered at squarespace. I wasn’t sure if I should delete the default records, or just leave everything alone. I tried one Netlify site and it wasn’t working, so I read some articles and some folks said deleting and starting from scratch works, so I tried that.
This time, I added the suggested cname from Netlify on my squarespace domain settings (lucid-bhabha-96b542.netlify.com). Squarespace says “there can not be an apex (@) cname record”.
Hi, @davidlowh and welcome to our Netlify community site.
Squarespace uses the same DNS hosting service as we do and that DNS host (NS1) does not allow your domain to be configured twice on their service, no matter what.
So unfortunately, there is no straightforward migration path.
The best solution I know is to:
Transfer to someplace like your registrar or Cloudflare that has free DNS hosting
Work with Squarespace to remove the zone from NS1 (really! just removing your account may not be enough!)
Ping us to confirm that it is gone (we can check before you make any other changes)
Move to our DNS hosting if that check comes back successful.
Regarding, the second error, it would seem that they do not allow a CNAME record on the apex/root domain (many DNS service do not as this is not an official DNS record type). However, many services to allow an ALIAS or ANAME record instead (which are unofficial but very useful types of DNS records - so many services to support them).
If an ALIAS/ANAME isn’t allowed, our documentation recommend using an A record for the apex domain which points to Netlify’s load balancer IP address. Quoting the documentation link above:
If your DNS provider does not support CNAME-style resolution for apex domains , you must configure your domain with a single-server A record:
Find your DNS provider’s DNS record settings for your apex domain, such as petsofnetlify.com .
Add an A record . Depending on your provider, leave the host field empty or enter @ .
Point the record to Netlify’s load balancer IP address: 104.198.14.52 .
Save your settings. It may take a full day for the settings to propagate across the global Domain Name System.
Please let us know if there are other questions and we’ll be happy to answer.
I also deleted the Netlify project and started a new one from scratch. I’m seeing some hopeful changes:
-under HTTPS under Domain Management, DNS verification was successful.
-When I click “check DNS configuration” next to my custom domains, the modal now gives me 4 nameservers to add to my domain provider. I’ve added these and looks like I may have to wait 24 hours.
However, I am seeing some other nameservers (which I can’t edit) on my cloudflare dashboard. Attaching a screenshot, please let me know if you think these defaults shouldn’t be an issue!
you cannot use cloudflare AND us for DNS. you’ll want to update the nameserver records at your registrar, and not use cloudlfare’s DNS (or remove the netlify DNS config and just use cloudflare for DNS instead).
If you do end up staying at cloudflare, please update your config for the bare domain and www to a supported configuration:
My SSL certificate has been enabled, though other things still aren’t clicking. Regarding assigning DNS to only one provider, I would love to do that! I didn’t do that on purpose, just trying to reconcile these things:
cloudflare has given me DNS settings that apparently I can’t change - shown in image above
I am trying to follow cues from Netlify - which said “make sure your nameservers are set to the following…”
You don’t want “Custom nameservers”, you just need to add “NS” records (alternative to A or CNAME records). This should be free. Set these to netlify’s nameservers (it’ll be like you’re adding duplicate NS records, which is valid).
Even after adding Netlify’s NS records, Cloudflare has 2 NS records (at bottom of screenshot) - which I can’t change without paying for a Business account apparently.
You said duplicate NS records shouldn’t cause a problem, so I’ll try it again and wait 24 hours.
should I be concerned about the warning to check DNS configuration on www.davidux.com? (It says I should update CNAME to www and brave-davinci-b94d10.netlify.com - which Cloudflare won’t let me do)
Does this fall into the category of ‘wait 24 hours for propagation’?