Dns records ownership

“A DNS zone for this domain already exists under a different account” error creating DNS zone for “ar9am.ml” ,ar9amapp.gq
that we created under the same account but is not showing on our dashboard.
can you help !

Are you on this page? There are DNS Zones shown for both teams there:

https://app.netlify.com/teams/ar9am/dns

If you’re trying to do it on some other team, well, there’s the problem :wink:

it say’s page not found ! and we already login to the page using the same user input the same email but different dns dashboard.
but now the domains do not show on our dashboard.

You have two logins. One starts with a capital A rather than lowercase - the capital-A one is the one that owns the domains and can access that page. Our email address logins are case sensitive.

1 Like

OH okay i’ll try thanks