Custom domain still linked to old account

Admin
,
#1

Hi there,

Seems my custom domain is still locked under an account I deleted some time ago.
Won’t allow me to link the domain, giving an error “custom_domain is owned by another account”.

Domain is rivershellsoftware.com
Netlify sitename is rivershellsoft.

Will attach a TXT record on verified-for-netlify.rivershellsoftware.com with this topic title so that you can verify.

Thanks!

#3

Hi, @rivershell. Thanks for creating the verification record. I’ve found and deleted the reference to this domain from our systems and it should be useable on other teams now.

If you still see any errors when trying to add the domain to your team or site now, please let us know.

(By the way, please feel free to delete the verification DNS record now as it is no longer required.)

1 Like