I had another netlify account where I linked my domain and it worked like a charm. However, I have stopped using that account and and wanted to change the domain to the new account but I keep getting the error “custom_domain is owned by another account”.
Steps I have taken:
- I have removed the domain from the old account.
- I have changed the DNS settings for my domain to point to the new netlify site name
It still keeps giving me that error, I’ve read many posts about this error, it looks like the netlify team has to reset the configuration or something like that? I’ve listed all the details I think are important below.
Domain name: Joshuajosephmyers.com
Account team: JoshBot-Debug’s team
New Account Site name : gifted-ritchie-e93fc3.netlify.app
Account team: Josh’s team
Old Account Site name: nostalgic-lovelace-ade4bd.netlify.app
Apparently new users can add only one image to the post? Anyways, here are the two records I’ve added for my domain.
A - @ - 126.96.36.199 - 600 seconds
CNAME - www - gifted-ritchie-e93fc3.netlify.app - 1 Hour
I look forward to your reply, stay safe!