Cannot regenerate certificate

I configured my site to work with my custom domain using Netlify DNS.

Then I had my company create a CNAME for the netlify domain. Made the new custom domain the primary one. Then tried to regenerate the Let’s Encrypt Certificate.

It’s been over a week and it’s failing to regenerate the certificate.

I removed my custom domain and just left my company’s.

Now I’m getting this error.

Hi @fgauna12, welcome to the Community!

The DNS & HTTPS troubleshooting doc might be able to help you. If you go through that and you’re still stuck, it would be helpful to share a link to your site. If you’d rather not share it publicly, you can post the site’s API ID, which you can find under site Settings > General > Site details > Site information.

Hope that helps!

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