Another site is already using this domain issue

Hi there,

I deployed a website and I am trying to use a custom domain. When I try to use my custom domain I get a message saying “Another site is already using this domain”.

This custom domain was on CPANEL before but I have deleted that account. The previous solutions I have found to similar posts like this do not lead to any functioning links. Please let me know how to proceed

Hey @fjkiani,
Sorry to hear you’re running into this, but hopefully we’ll be able to get to the bottom of it. Could you please share the custom domain you’re trying to add so we can find the site that it’s currently being used on?

Hey Jen,

This was figured out. Feel free to close it. Thank you