Amending a-record

My client would like an a-record amended, however I have been unable to do so. The details from Yell are as follows:

  • Amend an A-record (domain.com) to the following settings:
    Name/Alias: Either leave this blank or insert ‘@’, this is dependent on the domain provider
    Target/destination: 3*.*..1
    TTL (optional): 7200

Amend a C-name record with the following settings:
Name/Alias: www
Target/Destination: ****
TTL (optional): 7200

Hi there! Can you let us know the name of your site on Netlify?

Hey - it’s h-a-removals.com

You’ll be able to make edits to your DNS records here: https://app.netlify.com/teams/emily-wheatcroft-th-xqs/dns/h-a-removals.com

What is happening when you try to edit these?

When I try to edit the a-record I get ‘* This is a system record that cannot be managed directly.’

I am not seeing an A record on that page. Can you try adding the record? There is a button to add a new record at the bottom of the existing records.

When trying to add a new a-record I get ‘dns_api h-a-removals.com - h-a-removals.com/A: 400 - link exists, all config must be empty’