I am in a Javascript class and I accidentally deleted my cookies ( I DON’T KNOW WHY) and as I went in to log in my account all my content (including my own personal website) weren’t there. and I can’t try to reset again. Can someone tell me what to do?
What about reading through our Search results for 'common issue' - Netlify Support Forums?
hi there,
what site is this concerning? Is it possible you have more than one netlify account?
See:
https://pvherreramusic.com is my main domain.
When I try to add my domain to transfer again it says that its on another site.
and no I don’t believe I have another netlfiy account
Your site https://pvherreramusic.com loads for me and uses Netlify DNS, which indicates that the files are still there. You either have more than one Netlify account, or more than one GitHub/Gitlab account.
Hi, @pvherreramusic, I suspect the following issue is occurring.
If you are using Gmail, it is case-insensitive. At Gmail, these two email addresses are the same:
Email@gmail.com
email@gmail.com
Netlify is case-sensitive. Those would log you into two different accounts at Netlify.
I think the account you want is the one with the first letter of your email address capitalized (Email@gmail.com
).
Would you please try that? If this doesn’t work, let us know.