I’m building a website for a research group at Columbia University and we’ve been assigned a fourth-level domain from the university. I’ve asked them to set up a CNAME record pointing to our Netlify address.
Adding the address as a custom domain on Netlify fails with the error
custom_domain is owned by the other account. I’m fairly confident that nobody has ever tried to build a Netlify site at the same address, but perhaps there are other sites ending in
columbia.edu hosted by Netlify and this is causing issues?
- Netlify domain: fpl-columbia.netlify.com
- Columbia domain: fpl.engineering.columbia.edu (
digshows CNAME record)
Is there a way to get this resolved?