Add a and aaaa records

Support
1

I need to add a and aaaa records to my subdomain collect.knapstad.dev
but im getting this error message:
dns_api knapstad.dev - collect.knapstad.dev/A: 400 - link exists, all config must be empty
site name is objective-jepsen-e3c353

these are the record I need added:

|A|216.239.32.21||
|A|216.239.34.21||
|A|216.239.36.21||
|A|216.239.38.21||
|AAAA|2001:4860:4802:32::15||
|AAAA|2001:4860:4802:34::15||
|AAAA|2001:4860:4802:36::15||
|AAAA|2001:4860:4802:38::15|

PLEASE help us help you by writing a good post!

  • we need to know your netlify site name. Example: gifted-antelope-58b104.netlify.app
  • DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain.
  • Build problems? Link or paste the FULL build log & build settings screenshot

The better the post - the faster the answer.

2

We have more information about the NETLIFY and NETLIFYv6 type DNS records here:

Please read that support guide above for an in-depth explanation of how these records behave with our service. The three key points there are summarized as:

  • These records are locked by default and can be unlocked by our support team.
  • These records only connect domain names to IP addresses.
  • These records do not control which site the domain name is linked to (if any).

I unlocked all the records for the knapstad.dev custom domain. You can delete any NETLIFY/NETLIFYv6 records which will then allow you to create the A and AAAA type records.

If there are other questions or concerns, please let us know.

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