9 minute build minute overage


I got an email today with the subject: “[Netlify] Extra usage package purchased for Build Minutes on your account Nicky Meuleman’s team”

There were 309 of the 300 minutes used, so Netlify added an extra pack of 500 minutes.
Those 9 minutes over the limit happened today (08 March 2020) and was for the billing period that runs from Feb 8 to Mar 8.

I don’t have a credit card associated with this account as I don’t own one.
Is it possible to pay Netlify through Paypal?

Would you please consider canceling the charge this one time :pray: ?

I have taken measures so this won’t happen again and will get a credit card this month so I can pay via that next time.


Hi, @NickyMeuleman, and welcome to the Netlify community site. :+1:

We have sent you an email to the email address associated with your Netlify account, and we’ll communicate with you through that email to continue resolving this issue.
(Please note that for security reasons, we will not contact you at email addresses not listed in your Netlify account.)

Also, please let us know with a reply here if you don’t receive a message from us.

Hi, @bondbipu, we are happy to assist with this.

I’ve sent you a direct message about this and we’ll follow-up once we know the email address you use to log into Netlify.