I have just set up a new website and get a 404 when visiting the root of the website using the custom domain (i.e. “https://action.bikewaikato.org.nz/”). Strangely the Netlify subdomain works as expected (“https://bikewaikatoaction.netlify.app”) and I can also access the index page directly at “https://action.bikewaikato.org.nz/index.html”.
Originally I had redirects configured but I removed them and it didn’t make a difference.
The issue looks similar to:
- Inquiry: Why is my custom domain going up and down with periodic "page not found" error?
- Newly added CNAME Netlify hosted Subdomain 404ing (primary and sub domain's DNS hosted in Cloudflare)
This has been a problem for me for almost 48hrs now - unfortunately getting the website up and running is time sensitive so I can’t afford for it to be delayed any longer.
Is there anything that can be done to speed this up, or if not, what would be a realistic ETA?