Support

Support Guides Support Guides are written by Support Engineers in order to help you debug common problems! Please research your problem here first, before making a new post. Build Plugins Please post here for support relating to Build Plugins only. For all other questions and products, please post in #Netlify-support.

Topic	Replies	Views	Activity
About the Support category Support answered , no-solution	1	803	August 26, 2019
Asking great questions to get great answers Support answered , introductions , no-solution Asking great questions to get great answers When we are struggling with a stubborn bug, about the last thing we want to think about is expending energy on writing a thoughtful request for help, especially if its somethin…	5	1200	September 30, 2019
SVG CSS animation works on local but not in Netlify Support unanswered , netlify-newbie	5	11	September 24, 2020
Custom_domain is owned by the other account Support answered , deployment , netlify-dns-https-ssl , solved-by-staff , self-solved	55	1714	September 24, 2020
JS bundling results in failed imports Support answered , deployment	2	9	September 24, 2020
<video> served up from google storage is not loading on Safari browsers Support answered , deployment , self-solved	5	23	September 24, 2020
Domain removed but still being redirected to this obsolete domain Support answered , netlify-dns-https-ssl , redirects	2	10	September 24, 2020
Tranform Images not working with Large Media with Sapper Support answered , deployment , netlify-large-media-nlm , solved-by-staff	4	22	September 24, 2020
[Support Guide] I’ve deployed my site but I still see "Page not found” Support Guides answered , settings-config , no-solution	9	80052	September 24, 2020
Subdomain responding with a 404 Support unanswered , netlify-dns-https-ssl	3	13	September 24, 2020
Deploy error: Command did not finish within the time limit Support unanswered , deployment , solved-by-staff	53	1215	September 24, 2020
Custom domain not getting redirected Support unanswered , redirects	3	12	September 24, 2020
Oauth/tickets create ticket API endpoint returns a ticket with Authorized: null Support unanswered , netlify-api , self-solved	5	247	September 24, 2020
SSL issue when forwarding old domain to new one Support unanswered , netlify-dns-https-ssl	3	14	September 24, 2020
Results of adding custom reCAPTCHA v2 to forms are hit-or-miss Support unanswered , netlify-forms , redirects , security , hugo	1	5	September 23, 2020
[Support Guide] Understanding and debugging prerendering Support Guides answered , needed_documentation , netlify-cdn-adn , solved-by-staff , self-solved , pre-rendering , escalated-to-helpdesk	37	4940	September 23, 2020
VueJS build cannot read env vars Support answered , building , self-solved	8	38	September 23, 2020
Warning in deploy log: front/dist vs dist Support answered , settings-config , deployment	2	11	September 23, 2020
Hanging on "waiting for site to go live" Support answered , deployment	4	21	September 23, 2020
My code doesn't work Support answered , deployment	4	23	September 23, 2020
SniCertificate::CertificateInvalidError: Unable to verify challenge for my domain Support answered , netlify-dns-https-ssl	4	8	September 23, 2020
API endpoint /deploys/{deploy_id}/files/{path} randomly gives strange results Support answered , deployment	7	85	September 23, 2020
Netlify Forms with Vuepress Issue Support unanswered , netlify-forms , vuejs	1	6	September 23, 2020
Netlify Drop: Login Required? Support answered , deployment	7	145	September 23, 2020
[Support Guide] Minimal downtime for a live site DNS migration Support Guides answered , netlify-dns-https-ssl , solved-by-staff	8	1827	September 23, 2020
Failed first build Support unanswered , building	1	8	September 23, 2020
After changing the DNS settings still getting redirected to old hosting Support unanswered , netlify-dns-https-ssl , redirects	1	9	September 23, 2020
SSL certificate change for branch deploy Support unanswered , branch-deploys	9	91	September 23, 2020
Problem with NODE_ENV variable Support unanswered , deployment , environment-vars	1	7	September 23, 2020
Firebase Error in Next.js Netlify function Support unanswered , deployment , lambda-functions , nextjs	3	42	September 23, 2020